Lead Applications Engineer
Heron Power
Location
Scotts Valley
Employment Type
Full time
Location Type
On-site
Department
Commercial
What to Expect
Heron Power is a startup company building cutting-edge power electronics for the 21st-century grid. We aim to debottleneck the growth of electricity generation and consumption with scalable, innovative, and less costly hardware solutions, accelerating the electrification of everything.
Our first goal is to build better converters (inverters & rectifiers) to connect large-scale renewables, storage, and loads to the grid. Heron Power’s leadership team is made up of seasoned veterans who have designed and shipped gigawatts of power conversion products over the past decade.
We understand that no one individual knows everything. We will all learn a lot together and from each other. We strive to build a collaborative, enriching environment conducive to personal, technical, and career growth. You can expect to work in a dynamic and collaborative environment, driven by first principles engineering, solving difficult problems.
Job Overview
As a Product Applications Engineer, you will be responsible for working closely with early customers understanding customer requirements and partnering with our engineering team on technical solutions for our products. You will be the key point of contact for customers, providing support and guidance throughout the product lifecycle. Additionally, you will be responsible for building out our product documentation and troubleshooting technical issues.
How You Will Contribute
Collaborate with engineering teams to understand product capabilities and limitations, act as "voice of the customer"
Work alongside the commercial team to gather customer requirements and propose technical solutions
Develop product technical documentation and conduct customer product presentations and trainings
Provide technical support and guidance to customers throughout the product lifecycle. Troubleshoot technical or integration issues and seek timely resolution
Stay up-to-date on industry trends and technologies to ensure our products remain competitive
What You Will Bring
We have a short list of must-have requirements. We prioritize a strong grip on first principles, hands-on skills, and a sense of initiative. Domain-specific knowledge and experience will help determine the career level for each hire.
Must Have Requirements
Proven experience in a technical support, applications, or product engineering role centered around mass-deployed electronics components and systems.
Strong understanding of energy or power product development lifecycle
Awareness of MW-scale power plant design considerations and failure modes
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong problem-solving skills and attention to detail
Nice to Haves
Deep background deploying or designing MW-scale electrical equipment and/or installations
Knowledge of utility scale solar, energy storage, EV fast charging and/or data center project development
Prior experience at an EPC, as an owners-engineer, or in energy project O&M
If you are passionate about technology and enjoy working in a fast-paced environment, we would love to hear from you. Join us in accelerating the electrification of everything at Heron Power.
Heron Power provides competitive compensation (salary and equity) and benefits. The salary for this role ranges from $90,000 to $180,000 per year.